Every vendor, every cell, one performance view.
Reflect® turns raw counters from Huawei, Ericsson, Nokia and ZTE networks into KPIs you can chart, map, alarm on and report from, across 2G, 3G, 4G and 5G. Engineers go from a degraded KPI to the cell behind it in a few clicks.
From vendor counters to decisions and action
Reflect reads performance counters from every vendor, turns them into KPIs you define once, and puts the results wherever your teams work.
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Collect
Performance counters and configuration data from each vendor's OSS, organised by country, province, city, controller, site and cell.
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Define
Build KPI formulas once, with their aggregation and busy-hour rules. One KPI can span several vendors.
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Analyze
Chart, tabulate, drill down and map any KPI on any element, at any time resolution.
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Act & automate
Raise alarms and tickets, rank worst cells, and send scheduled reports by email or SFTP.
Seven capabilities, one view of the network
Each capability works on the same KPIs, elements and permissions, so a KPI you build today is ready for charts, maps, alarms and reports.
KPI View: analysis and root cause
Pick KPIs and network elements from searchable trees, KPI-to-NE or NE-to-KPI, and see them as a chart, table, counter view or the formula behind them.
- Raw, hourly, daily, weekly and monthly resolution, with busy-hour analysis and fixed days or hours
- Drill down from any series to the elements one level below, such as from a controller to its cells
- Group series by sum, simple average or traffic-weighted average, straight from the legend
- Line, spline, column, area and scatter charts on two axes, with threshold lines
- Save any selection as a template, or export it to Excel or CSV
- A WebGL chart engine that keeps up to 5,000 series responsive
- Raw
- Hourly
- Daily
- Weekly
- Monthly
- BH
KPI Builder & management
Define your own KPIs on top of vendor counters. One definition can cover several vendors and network element categories, so engineers don't have to hunt for individual nodes.
- Formula editor with tables, joins, conditions and null handling
- Aggregation type and busy-hour arrangement per KPI
- Traffic KPIs for weighted averages across cells
- KPI groups and NE categories keep a large KPI tree easy to navigate
- Public or private KPIs, with network element sync jobs and logs
// Call Setup Success Rate: one definition for every vendor KPI CSSR_LTE = 100 × ( RRC.ConnEstab.Succ / RRC.ConnEstab.Att ) × ( ERAB.Estab.Succ / ERAB.Estab.Att ) VENDORS Huawei, Ericsson, Nokia, ZTE AGG weighted by 4G_Traffic BH busy hour by 4G_Traffic LEVEL cell → site → city → province → network
- Accessibility
- Retainability
- Integrity
- Mobility
- Availability
- Traffic
Dashboards & maps
See KPIs where the network is. Drill from the whole country down to a single sector, and inspect any site without leaving the map.
- Network Dashboard: a complete view of one site, with KPI tiles for 2G to 5G, per-cell breakdowns and sectors drawn on their real azimuth
- Map Dashboard: drill from province to city to site to cell, with colour rules, trend and distribution charts, and a day-by-day timeline
- Map View: cell sectors coloured by any KPI, layers by vendor and technology, province and city boundaries
- Neighbour analysis, with configured neighbours, handover success rate and distance on each link
- Draw and save polygons, filter by radius, measure distances, export to CSV, Excel or KML
Alarms & ticketing
Reflect watches your KPIs and configuration around the clock, and opens tickets in your service desk when something degrades.
- Rule sets that combine KPI thresholds and configuration checks with AND / OR logic
- Severity, repeat interval, delay and hours to include or exclude, so maintenance windows stay quiet
- Notify teams by email and SMS
- Ticket policies that open, track and resolve tickets automatically in your service desk (SDM)
- A global alarm view, with each alarm one click from its KPI chart and its place on the map
Worst cells, clusters & spectrum
Find where to spend optimization effort first, and see what is happening on the radio interface.
- Worst Cell: rule sets that rank the cells hurting each KPI over any time range, with busy-hour support
- Clusters: rule-based groups of cells you can reuse in alarms and ticket policies
- Spectrum: uplink interference per PRB, in dBm, for 4G and 5G cells
- Each result links back to its KPI chart
Reports & scheduling
Build a report once and let Reflect deliver it on schedule, in the format each team needs.
- Report builder from KPIs, raw counters or SQL, with version history
- Cron-style schedules with delivery by email or to SFTP folders
- CSV, HTML and Excel output
- An audit log of every run, with duration, status and who started it
- A file manager that keeps report outputs in one place
- Report
- Schedule
- CSV · HTML · Excel
- Email · SFTP
Access & governance
Give every team the data it needs and nothing more. Permissions reach down to individual KPIs and network elements.
- Single sign-on with your identity provider (OpenID Connect)
- View or full-access rights per module: KPIs, maps, alarms, worst cells, clusters, reports and spectrum
- Per-group access to KPI sets and network elements
- Compare two users' access side by side
- Public or private KPIs, templates, alarms and reports
Details engineers notice
Fast at scale
A GPU-accelerated chart engine keeps thousands of KPI × cell series smooth to pan, zoom and hover.
Busy-hour aware
Analyze, rank and alarm at each element's busy hour, with configurable busy-hour rules per KPI group.
Drill-down everywhere
From network to province, city, site and cell, on charts and on maps.
Templates & profiles
Save KPI views, map dashboards and dashboard profiles, and share them as public templates.
Export anything
Excel, CSV and KML exports, map screenshots, and runs that write straight to a file.
Keyboard-first
Shortcuts to run, reload, clear and fit, plus a built-in video manual for new users.
Multi-vendor from GSM to 5G
Reflect puts every vendor's counters behind the same KPI names, so a province-wide 4G report includes Huawei, Ericsson, Nokia and ZTE cells side by side.
Vendors
4 VENDORS- Huawei
- Ericsson
- Nokia
- ZTE
Technologies
2G → 5G- 2G · GSM
- 3G · UMTS / HSPA
- 4G · LTE
- VoLTE
- 5G · NR
KPI domains
OUT OF THE BOX- Accessibility
- Retainability
- Integrity
- Mobility
- Availability
- Traffic & users
- Throughput
- Regulatory KPIs
- VAS
See Reflect on your own network data
We'll show you how Reflect brings every vendor and technology into one performance view, from the KPI chart to the ticket.